Most of the materials in PartnerSource / CustomerSource are downloaded using Microsoft File Transfer Manager. Although we are moving towards 64-bit computing, Microsoft is still using this old piece of software which the last release was in 2007. As this software is not compatible with 64-bit of Internet Explorer, you will encounter the below frustrating error:
To resolve this, make sure you are using 32-bit of Internet Explorer. You can find it in C:\Program Files (x86)\Internet Explorer\iexplore.exe.
You can also manually download the FTM here if you are having problem install it from IE.
Saturday, August 4, 2012
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